B-to-B Customer Experience: The Definitive Guide to What Matters Webcast Replay

June 22, 2016

Begin your journey to becoming more customer-focused with understanding customer experience goals, persepction and delivery and learn from the results of a major study on customer preferences in the post-sale lifecycle.

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Evaluating B-to-B Sales Organizations: The Productivity Quotient Webcast Replay
Evaluating B-to-B Sales Organizations: The Productivity Quotient Webcast Replay

Discover the core elements that must be measured and analyzed in order to calculate sales productivity.

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The Art & Science of Identifying and Prioritizing Customer Needs Webcast Replay
The Art & Science of Identifying and Prioritizing Customer Needs Webcast Replay

A thorough understanding of customer needs is the foundation for successful innovation, marketing and selli...

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