B-to-B Customer Experience: The Definitive Guide to What Matters

April 18, 2016
In this 2016 Summit presentation, Megan Heuer, Vice President of Research will discuss what it takes to deliver a b-to-b customer experience that drives growth, retention, loyalty and raving fans. To help out, we went straight to the source for answers: customers. The results of our new study paint a comprehensive picture of what b-to-b customers want after they buy, and what companies should do about it. For more information on this presentation and to register, click here: http://ow.ly/4mOyRn
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Evaluating B-to-B Sales Organizations: The Productivity Quotient
Evaluating B-to-B Sales Organizations: The Productivity Quotient

In this 2016 Summit presentation, Phil Harrell - Service Director, Chief Sales Officer Strategies, Mark B. ...

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A Crisis of Competency: Why B-to-B Skills Enhancement is Broken
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